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Company: CB Hardware
Location: Cedar Park
Posted on: January 15, 2022

Job Description:

Service. Care. These are the driving principals shared by everyone at CB Hardware . We're here to serve the Austin builder community, bringing to our valued customers the finest residential products on the market. CB Hardware provides hardware and related accessories to residential builders and wholesale distributors. We are based in Cedar Park, TX however we service markets from Temple/Killeen down to San Antonio and everywhere in between!


Are you positive, energetic, and outgoing? Are you great on the phone, with a commitment to excellence and a passion to make your customer smile? Are you looking for an employer that presents the opportunity for you to grow with them? If so, WELCOME to CB Hardware, where your future is calling! We've been expecting you! Answer the call, today!

Answer incoming telephone calls; determine purpose of callers and forward calls to appropriate personnel or department.
Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
Answer questions about organization and provide callers with address, directions and other information.
Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel.
Provide courteous service in a prompt and efficient manner.
Establish and maintain positive relationships with customers by gaining their trust and respect through professional, honest interaction.
Handle complaints quickly and professionally; never argue with a customer. If you are unable to resolve the complaint to the customer's satisfaction, review the situation with your supervisor.
Enter Builder sales orders.
Ensure all orders that deliver the following day are completed.
Answer the phone when a builder or superintendent calls.
Communicate with customers in a professional manner whether in person, over the phone or email.
Compose and type routine correspondence
Organize and maintain file system and files correspondence and other records.
Assist superintendents picking up products.
Perform other clerical duties as needed, such as filing, photocopying, and collating.

Job Requirements:
6 months - 1 year experience in an office setting.
Experience handling a multi-line phone system.
Proficient with Microsoft Word software including Word processing and e-mail.
Common sense with good people skills.
Must be a team player.
Ability to prioritize, be flexible, and ability to multi-task.
Be a problem solver who is detail oriented.
Stellar computer skills a must. QuickBooks experience helpful. Excel helpful. Must be a quick learner of new programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. We offer competitive pay and benefits.

To Apply:
To respond to this opportunity, please go to:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: CB Hardware, Cedar Park , Receptionist, Administration, Clerical , Cedar Park, Texas

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