Clinic Office Staff Lead - Pediatric Multi Specialty
Company: CHRISTUS Health
Location: San Antonio
Posted on: January 21, 2026
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Job Description:
Description Summary: Under limited supervision, coordinates the
front office staff and its day-to-day functions. Maintenance of
patients, both new and established, to maintain practice
continuity. Continually strive to improve efficiencies and
operations while demonstrating strong communication skills and
customer service both internally and externally. Manages incoming
and outgoing phone calls, registers and screens patients and
visitors, and maintains patient information. Responsibilities:
Provide efficiencies in managing patients and scheduling of
appointments. Develop strong organizational structure, workflow and
operating procedures for clinic under the direction of the Practice
Manager per hospital standards and procedures. Provide training to
new Associates and fellow staff members. Create standard operating
procedures for the workflow at the front desk. Knowledge of medical
practice principles, practices and procedures. Assist with daily
staffing of front desk Associates to ensure continuity of
operations. Assist with patient referral workflow, and ensure each
practice is following a standard protocol. Will float to other
areas in the clinic when needed and staffing is critical. Will
float and travel to other CHRISTUS Health ministries when training
or staffing is needed. Be a liaison with billing and coding to
ensure workflows can be supported/implemented. Other job related
duties as assigned. Requirements: Education/Skills High School
Diploma or equivalent required Associate degree preferred
Experience At least two to five years’ of applicable experience in
the medical field Previous experience in a leadership role in a
clinic setting strongly preferred Licenses, Registrations, or
Certifications None Work Schedule: 5 Days - 8 Hours Work Type: Full
Time
Keywords: CHRISTUS Health, Cedar Park , Clinic Office Staff Lead - Pediatric Multi Specialty, Administration, Clerical , San Antonio, Texas
