FRONT OFFICE REPRESENTATIVE
Company: North Austin Pediatrics, P.A.
Location: Cedar Park
Posted on: March 29, 2026
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Job Description:
Description: North Austin Pediatrics is seeking a full-time
Front Office Patient Services Representative to join our Cedar Park
office location at 1401 Medical Parkway, Building B, Suite 100, in
Cedar Park. We hope that you will embrace our mission to provide a
personal approach to our patients while delivering the high-quality
care that we are known for. Are you an empathetic and friendly
person who is passionate about health and wellness? Do you enjoy
creating a welcoming atmosphere for your clients? You might be just
the person we are looking for! Since 1997 we pride ourselves on
offering a caring, personalized approach while being committed to
the highest quality of care that makes the office a welcoming
environment for everyone. We have been passionate about serving the
Austin area with offices in North Austin, Cedar Park, and Leander.
Core Duties: Greet all patients upon arrival in a professional
matter and present helpful first impression for the practice
Perform check in, check out medical office procedures Route
parents’ medical inquiries/triage calls to nurses, with
corresponding patient charts Schedule all patient appointments for
the office, both new and follow up Obtain patient information and
update established patient demographics and insurance information
Verify patients’ insurance benefits on all visits Maintaining the
front desk office area and waiting room are clean and organized
Additional administrative duties Soft Skills: Ability to employ
tact, diplomacy, and compassion in addressing issues and patient
needs is required Excellent communication skills - written, verbal,
and interpersonalare required Ability to relate to children Must
possess excellent time management skills Well Organized and
punctual Hours: Full-Time Monday thru Friday shifts from 7:40am
-5pm, with one Saturday morning shift every 4-6 weeks Benefits:
Health, Dental, & Vision insurance Short term disability insurance
401k Paid benefit time, vacation and sick This job ad is intended
to describe the general requirements for the position. It is not a
complete statement of duties, responsibilities, or requirements.
Other duties not listed here may be assigned as necessary to ensure
the proper operations of the department. North Austin Pediatrics is
an equal opportunity employer. All your information will be kept
confidential according to EEO guidelines. Must have a legal right
to work in the United States. Please visit our website at
www.northaustinpediatrics.com to learn more about the work that we
do! Requirements: The ideal candidate will work within a front
office position as the first-line of customer service in a medical
office. The candidate will often be referred to as the ‘face of the
practice’. The Front Office Patient Services Representative greets
the patient and will provide the clerical and financial services
during the patient’s visit. The Front Office Patient Services
Representative candidate must be organized, detail oriented, and
able to multi-task in this busy office setting. At least one-year
previous medical office experience is preferred for this position.
Candidate must also have great customer skills, be a team player,
and the ability to relate well to children. The shift availability
for this role at the Leander office is Monday thru Friday shifts
from 7:40am -5pm, with one Saturday morning shift every 4-6 weeks.
Compensation details: 16-18 Hourly Wage
PIbde52c7920cc-31181-40076294
Keywords: North Austin Pediatrics, P.A., Cedar Park , FRONT OFFICE REPRESENTATIVE, Administration, Clerical , Cedar Park, Texas
