Operations Manager - Residential HVAC
Company: Amg Contractors
Location: San Antonio
Posted on: April 3, 2026
|
|
|
Job Description:
Job Description Job Description The Operations Manager will
oversee all day-to-day operations of our residential HVAC service
department. This individual must have a proven track record of
successfully running a residential HVAC service company, driving
revenue growth, improving operational efficiency, and leading field
and office teams. We are looking for a hands-on leader who
understands service, maintenance, replacement sales, dispatch,
technician performance metrics, and customer satisfaction at a high
level. Key Responsibilities - Oversee daily operations of the
residential HVAC service department - Manage and lead service
technicians, installers, dispatch, and office staff - Drive revenue
growth through service, maintenance agreements, and replacement
opportunities - Monitor KPIs including ticket average, conversion
rates, callbacks, margins, and technician productivity - Implement
and refine operational processes for efficiency and scalability -
Ensure compliance with all TDLR regulations and company standards -
Manage scheduling, fleet oversight, and inventory control - Develop
training programs and mentor team members - Maintain high standards
of customer satisfaction and quality control - Assist in budgeting,
forecasting, and financial performance tracking Minimum
Qualifications (Required) - 10 years of experience running a
residential service HVAC company - Proven leadership experience
managing service teams - Strong financial and operational acumen -
Minimum Class B HVAC License (TDLR required) - Deep knowledge of
residential HVAC service operations - Experience with flat-rate
pricing and performance-based service models - Strong understanding
of HVAC compliance and safety standards - Excellent communication
and team leadership skills Preferred Qualifications - Experience
scaling a residential HVAC company - Background in sales management
within HVAC service - Experience implementing performance tracking
systems and KPIs - Familiarity with ServiceTitan or similar CRM
platforms Compensation & Benefits - Competitive salary (based on
experience) - Performance-based bonuses - Company vehicle or
vehicle allowance - Paid time off - Opportunities for growth within
AMG Contractors Company Description AMG is a leading provider of
commercial construction services, committed to delivering reliable,
energy-efficient solutions to our clients. We pride ourselves on
professionalism, technical excellence, and a collaborative team
culture. We started as a plumbing & mechanical contractor and grew
into a general contractor. Company Description AMG is a leading
provider of commercial construction services, committed to
delivering reliable, energy-efficient solutions to our clients. We
pride ourselves on professionalism, technical excellence, and a
collaborative team culture. We started as a plumbing & mechanical
contractor and grew into a general contractor.
Keywords: Amg Contractors, Cedar Park , Operations Manager - Residential HVAC, Construction , San Antonio, Texas
