Director of Revenue Management (Bluffton)
Company: Horseshoe Bay Resort
Location: Bluffton
Posted on: June 18, 2022
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Job Description:
Would you like to live in the beautiful hill and lake country of
Texas? Horseshoe Bay Resort has a great opportunity for a Director
of Revenue Management.
Definition :
The Director of Revenue Management is responsible for the
leadership and management of all aspects of revenue generation at
the property to include pricing, distribution, promotions, group
evaluation, leisure and corporate revenue production, food &
beverage sales, resort outlet sales including golf, marina, spa,
tennis and activities, and market penetration. This effort
encompasses the full design and execution oversight of rate
strategies, distribution management, and development of an
on-property reservation sales department as outlined in the
property business plan.
General Duties :
Facilitate a group block management program to ensure contracted
blocks are being maintained, forecasted, yielded, and released at
appropriate times.
Forecasting/Budgeting
* Actively involved in the creation of both day by day forecasts as
well as day by day budgets.
* Involved in the strategic planning process targeting future goals
as well as Revpar penetration numbers.
* Ensures that updated forecasts match selling philosophy.
Transient Pricing and Demand Evaluation
* Implement a daily demand-based pricing strategy model by unit
types to ensure hotel is maximizing potential.
* Utilize key 3rd party reports to aid in effectively pricing
units.
* Work directly with key partners to implement a results-driven
action plan to yield up during high demand times as well as
implement strategies during lower-demand times.
* Work directly with Reservations Sales Manager to ensure all
negotiated accounts are bookable and priced effectively positioning
the hotel to steal market share from these accounts.
Electronic Distribution
* Develop and maintain electronic distribution strategy to include
3rd party internet content and positioning, market manager
relationships, and GDS distribution.
* Monitor all electronic distribution sites on a regular basis to
ensure all transient rates and available room types are loaded and
accessible.
* Work directly with marketing manager and E-Site Marketing to
create and implement web site and search engine optimization
(SEOP), search engine advertising (SEA), and online marketing.
* Effective management of all third party OTA s, private sales, and
opaque channels to ensure optimization of channel management.
* Utilize weekly ROC meeting with a consistent agenda, holding team
members accountable for active participation and assignment
completion.
* Conduct weekly ROC meetings involving strategies for the next
year, competitive business analysis, financial room forecasts and
budgets. DRM is responsible to ensure all key stakeholders show
active and consistent participation in the weekly meetings.
* Produce daily, weekly, monthly core group of reports such as
forecasts, market segmentation detail, channel distribution, and
pace (group and transient).
* Maintain a strategy board to ensure property rates and
restrictions are in alignment with overall demand, market pricing,
hotel inventory, and rate parity across all distribution channels
is adhered to.
* Create hotel day by day (by segment) budget as part of the annual
marketing plan process.
Leadership
* Promote a ROC community on-property by taking ownership and
accountability of all reports that are produced and ensure meeting
participation is solid.
* Foster a cooperative working relationship with local competitor
hotels in order to promote referrals as well as keep abreast of
market demand and trends.
Employment standards :
* Prior hotel revenue management experience.
* Ability to think strategically, analytically and creatively.
* Affinity for numerical judgment.
* Strong knowledge of tourism industry, leisure, convention and
incentive group markets including customer segmentation,
distribution systems, and negotiation.
* Knowledge of development and distribution strategies of all types
of marketing communications materials.
* Wants to be held accountable to numbers and hard quantifiable
goals.
* Extensive knowledge of Excel.
* Knowledge of distribution channels and third-party OTA
management.
* Knowledge of general business, legal, and management practices,
including leadership experience in coaching, mentoring, challenging
and enabling employees to successfully meet objectives and
goals.
* Ability to make effective, persuasive public and written
presentations.
* Ability to respond effectively to quickly changing priorities and
responsibilities.
* Ability to absorb and manage workload requiring irregular evening
and weekend work hours and some out-of-town travel.
* Excellent written and verbal communication skills and the ability
to utilize them effectively in English with guests, peers and
associates.
* Ability to work under stressful conditions and balance multiple
commitments simultaneously.
* Strong customer service aptitude.
* Understanding of budgetary and fiscal responsibility within the
department.
* Familiarity with all operational areas of the property.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is
occasionally required to stand; walk; sit; use hands to finger,
handle, or feel; reach with hands and arms; stoop, kneel, crouch,
or crawl; and talk or hear. The employee must occasionally lift
and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is
occasionally exposed to outside weather conditions and risk of
electrical shock. The noise level in the work environment is
usually moderate.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor s legal duty to furnish information. 41 CFR
60-1.35(c)
Source: Crescent Hotels & Resorts
Keywords: Horseshoe Bay Resort, Cedar Park , Director of Revenue Management (Bluffton), Executive , Bluffton, Texas
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