Customer Service and Electronic Repair Technician
Company: Asurion
Location: Cedar Park
Posted on: April 5, 2021
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Job Description:
OverviewOur team of In-Store Solutions Experts have great
passion for technology and connecting customers to products that
enhance their everyday lives through exceptional customer support
and technical expertise. We sell solutions-based products and
services by building authentic connections with customers that
drive long-lasting relationships. The In-Store Solutions Expert
will work inside a retail store, and be the face of Asurion,
delivering award-winning, personalized customer experiences.
What you will do* Resolve customer issues by troubleshooting and
repairing their electronic devices
* Sell personalized product solutions that meet customer needs
* Expand your knowledge of UBreakiFix's products and culture
* Deliver world class customer service
* Demonstrate UBreakiFix's Core Values in all interactions
* Be responsible for inventory management
What you need to be successful* A passion for solving problems and
delivering solutions
* A love for people and the devices that enrich their lives
* One or more years of customer service/retail sales experience
preferred
* Reliable and flexible when it comes to dealing with difficult
situations
* The ability to quickly adapt in an ever-changing environment
* Motivated to meet and exceed evolving key performance
objectives
* Ability to work a flexible retail schedule
You are a good fit if you have* Six months experience with product
service support or electronics troubleshooting
* Knowledge of mobile devices and operating systems
* High School diploma or equivalent preferred
* Strong oral and written communication skills
* Strong teamwork and collaboration skills
* Basic knowledge of Microsoft Office
We take care of you* Competitive and incentive-based pay
* Benefits including health, dental, and vision
* Retirement Savings Plan
* Paid time off
* Tuition reimbursement program
* Ongoing training to grow your skills
Keywords: Asurion, Cedar Park , Customer Service and Electronic Repair Technician, Hospitality & Tourism , Cedar Park, Texas
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