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Team Lead (FT/PT)

Company: Players Cafe
Location: Cedar Park
Posted on: January 15, 2022

Job Description:

Team Lead (Full time and part time roles available) About Players Cafe: Players Cafe is a concept retail store aimed at the tech-savvy consumer. Our mission powered by lotto.com, is to de-stigmatize the lottery experience and educate a digitally savvy generation on the philanthropic causes that state lotteries support. Players Cafe specializes in lottery games and serves coffee on tap, pre-packaged gourmet goods, and celebratory gifts. Job Summary: The Players Cafe Shift Supervisor will assist the store leadership team in educating and engaging employees and customers in the Players Cafe mission. This role reports to the General Manager and works out of the store. What you'll do - Act as a Players Cafe brand liaison: a graceful host who always puts the guest first and ensures an exceptional visitor experience is delivered 100% of the time. - Engage with loyal customers: form new customer relationships for the brand and seek opportunities to surprise and delight our customers. - Educate visitors on our product assortment, brand history and value proposition. - Work in back-of-house to receive inventory shipments and keep stock neat and organized. - Transact POS sales accurately and maintain reporting as necessary. - Operate lotto machines and ensure equipment remains in good working order, reporting any maintenance needs to the Operations Manager and General Manager. - Take part in store setup and assist with on-going visual merchandising of the store and product. - Support the planning and execution of in-store special events. - Daily store operations and maintenance including light cleaning, trash, organizing stock, etc. - Deliver feedback and corrective action to employees in the absence of the store manager. - Perform store opening and closing duties including unlocking the store, setting up the store environment, light cleaning tasks throughout the day, updating closing reports and following closing procedures including securing the store after business hours. - Act as a manager on duty when the Store Manager is not available. - Other duties as directed by the Store Leadership. About you - Retail or hospitality experience a plus, but not required - Shopify experience preferred, but not required - Comfortable and nimble with operating technology and learning multiple systems - Willing to give and receive feedback on improving the store environment and customer service - A can-do attitude and the willingness to own every challenge and roll up your sleeves as needed - Self-starter who can work flexibly as part of a team in a fast-paced environment - Available to work a flexible schedule including evenings and weekends - Ability to lift up to 15 lbs at times Benefits and Perks - Be part of a team that wants to exchange ideas, make an impact, and enjoys coming to work every day - Competitive hourly rates - All employees receive sick pay - Full time employees enjoy comprehensive benefits including medical, dental, vision

Keywords: Players Cafe, Cedar Park , Team Lead (FT/PT), Hospitality & Tourism , Cedar Park, Texas

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