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Hotel Front Desk Attendant

Company: Quality Inn
Location: Cedar Park
Posted on: September 15, 2022

Job Description:

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Responsibilities:

Connect with the housekeeping department to ensure guest accommodations are ready
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Handle customer complaints as necessary
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs


Qualifications:

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Comfortable taking telephone calls and mitigating stressful situations
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
High school diploma, GED, or equivalent


About Company:
Get more value for your hard-earned money at the Quality Inn & Suites-- - Round Rock, Texas located a short drive away from Austin, TX. This hotel has an excellent work environment created by our amazing and friendly team members. We have an excellent bonus program that rewards our employees that excel in their duties. The management team invests in all of our employees and we provide lots of room for growth and personal development. If you are looking for a family-like environment with a great culture - look no further! You'll not only join one of the fastest-growing hotel brands in its market place, but also a multi-skilled team where everyone can be themselves and at the same time constantly find smart ways to make work fun.

Keywords: Quality Inn, Cedar Park , Hotel Front Desk Attendant, Hospitality & Tourism , Cedar Park, Texas

Click here to apply!

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