Shift Supervisor - San Antonio, TX
Company: Optum
Location: San Antonio
Posted on: May 12, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together.
The Fulfillment Pharmacy Supervisor of Pharmacy Operations are
responsible for the prescription filling and packing process for
the fulfillment pharmacy site. This role will lead a small- to
mid-size teams of Pharmacy Clerks and/or Technicians, while acting
as an inventory subject matter expert and primary resources to the
entire team, to ensure our members receive high-quality
outcomes.
This role will be responsible for driving a culture of prescription
accuracy, managing productivity, and creating a safe/secure
environment.
Position Location: 5627 University Heights, Blvd, STE 108, San
Antonio, TX 78249 -
Position Schedule: Sunday through Thursday from 3:00pm-11:30pm
Primary Responsibilities:
Lead a team of 20 to 25 pharmacy clerks or pharmacy technicians on
all prescription filling and/o packing requirements
Manage and maintain fulfillment processes by following state and
federal regulations and company policies and procedures
Plan, Monitor, and Coach Team's daily operational tasks, including
production rates, ensuring team is following proper procures,
reducing errors, etc
Maintaining solid site level culture with support and direction of
Site Leader
Maintain relationships with key stakeholders in fulfillment
pharmacy processes, including Vendors, Peer Supervisor Team, and
Leadership Team
Coach team based on data analysis to improve behaviors and actions
related to prescription accuracy
Deliver regular reporting around prescription accuracy and trends
to site leadership with action minded plans to improve
Lead and model a safety culture through huddle topics, promoting
safety tips and driving safety awareness in conjunction with our
safety partners
Review and Update standards around picking and/or packing processes
and work instructions
Support and promote an engagement culture and be an inclusion and
diversity champion
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
Current and unrestricted Pharmacy Technician license in the state
of Texas or willing to obtain within 3 months of employment
2+ years of operations experience (fulfillment, pharmacy, inventory
control, etc.)
1+ years of experience driving continuous improvements and
implementing change in an organization
1+ years of experience driving results through effective
Performance Management practices and tools
Intermediate level of proficiency with computer and organizational
skills with the ability to focus on workload and achievement of
both production and quality objectives
Ability to lift to 50 pounds
Ability to stand for up to 8 hours with intermittent breaks
Preferred Qualifications:
2+ years of supervisory experience
Experience working in a mail order or fulfillment environment
Experience leading people (direct or indirect) in a highly
regulated industry
Experience with handling confidential material, and experience with
law enforcement partnership
Proven ability to analyze data and identify trends
Good verbal and written communication skills
Teamwork and cooperation skills
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The salary range for this role is $59,500 -to $116,600 -annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Cedar Park , Shift Supervisor - San Antonio, TX, Hospitality & Tourism , San Antonio, Texas
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