Implementation Specialist
Company: Belcan
Location: Mason
Posted on: November 21, 2025
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Job Description:
Job Description Job Title: Implementation Specialist Support
Location: Mason, OH Zip Code: 45040 Duration: 13 Months Pay Rate:
$24/hr Keyword's: Masonjobs; Implementationjobs. Start Date:
Immediate Job Description: Key Responsibilities: Lead and
coordinate SMB client implementations from kickoff through
completion, ensuring key milestones are met on time. Serve as the
primary point of contact for clients and brokers during the
implementation process. Act as a liaison between clients and
internal departments (Sales, Operations, etc.) to gather
requirements and ensure accurate system setup. Track project status
and report progress, issues, and risks to the Implementation
Manager. Conduct virtual meetings with clients and internal teams
to review implementation steps and resolve outstanding needs.
Document client requirements clearly and manage updates within
project tracking tools (e.g., SAP, Smartsheet). Ensure all EyeMed
standards and compliance procedures are followed throughout the
implementation lifecycle. Complete seamless transitions to account
service teams upon implementation completion. Collaborate with
cross-functional teams to continuously improve the client
onboarding process. Basic Qualifications: Bachelor"s degree or
equivalent work experience. 2 years of experience in client
operations, customer support, or client implementations.
Exceptional written and verbal communication skills. Ability to
manage multiple projects in a high-volume, fast-paced environment.
Proficiency in Microsoft Office (especially Excel, Word, Outlook).
Experience with SAP or other CRM/project tracking platforms
preferred. Strong organizational and problem-solving skills with a
keen attention to detail.
Keywords: Belcan, Cedar Park , Implementation Specialist, IT / Software / Systems , Mason, Texas
