Front Desk Coordinator

Company: Texas Digestive Disease Consultants
Location: Cedar Park
Posted on: January 12, 2021

Job Description:

Texas Digestive Disease Consultants (TDDC) is seeking an experienced Front Desk Coordinator.Duties of this position include, but are not limited to, the following:* Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.* Schedule patient appointments and procedures according to established policies and procedures.* Check-in patients upon arrival at the office as well as check-out upon departure.* Obtain accurate information from patients and ensure all registration forms are complete.* Collect patient and insurance payments and reconcile charges on a daily basis.* Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.* File records in appropriate sections of patient charts in EMR.* Prepare patient charts in advance and scan documents into charts in EMR.* Transcribe letters and create forms as needed.* Maintain files and records in a confidential manner.* Maintain organization and efficiency of front office, including office supply inventory.* Maintain patient confidentiality.* Perform other related duties as directed or assigned.Education: High school diploma or GED.Experience: Minimum of two years of experience in a medical office, front office or scheduling experience preferred.Performance Requirements:* Knowledge of clinic policies and procedures.* Knowledge of computer programs and applications.* Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.* Skill in operating office equipment* Skill in handling paperwork/filing adequately.* Skill in handling incoming phone calls and triaging appropriately.* Skill in written and verbal communication.* Ability to learn/use other computer programs including Microsoft-- Excel, e-mail, Internet, and Microsoft-- PowerPoint.* Ability to sort and file materials correctly by alphabetic or numeric systems.* Ability to flexibly respond to changing demands.* Ability to organize and prioritize tasks effectively.* Bilingual (English-Spanish) requiredPlease Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran

Keywords: Texas Digestive Disease Consultants, Cedar Park , Front Desk Coordinator, Other , Cedar Park, Texas