Veterinary Receptionist
Company: Southern Veterinary Partners
Location: Cedar Park
Posted on: January 15, 2021
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Job Description:
Overview: Block House Creek Animal Hospital is located in Cedar
Park, Texas and has been serving the needs of Cedar Park, Leander,
Brushy Creek, Round Rock and the surrounding Austin communities
since 1988. We are a full-service animal hospital that welcomes
both emergency treatment cases as well as pet patients in need of
routine medical, surgical, and dental care. We not only service
companion animal pets like cats and dogs, but we care for birds and
exotic and pocket pets too. Block House Creek Animal Hospital's
veterinarians can make farm calls for horses, sheep, goats, pigs
and cattle. Here at Block House Creek we value our staff as well as
our clients in a sense that makes staff dedicated, and keeps
clients coming back over the years. If you are a passionate and
caring team player please apply today!As a Receptionist you will:*
Receive and place calls to clients for the purpose of scheduling.*
Prioritize multiple tasks in a calm, organized manner.* Maintain
proper documentation through client and pet records, i.e. referral
documentation, previous medical history received, etc.* Assist all
clients by providing necessary instructions, information and
invoices, dispense prescription items per the veterinarian's
instructions, and schedule all future appointments.* Utilize
hospital computer systems to document medical records and
communicate with clients and teammates.* Manage the financial needs
of the hospital by maintaining accurate balances through collection
of client transactions, following all cash and credit card handling
procedures, and following proper opening and closing procedures.*
Excellent customer service skills and an exceptional level of
communication in a professional manner.* Advocate for pets through
client education on preventative care, pet health needs, treatment
recommendations and all other hospital services/procedures.*
Maintain a positive attitude in all interactions with clients, pets
and other teammates.* Demonstrate ability to show empathy toward
clients and treat pets with compassion and respect.Responsibilities
/ Qualifications: * Utilizing standard office/business equipment.*
Knowledge of veterinary medical terminology and procedures.*
Flexible schedule including some weekend and holiday shifts.*
Experience with veterinary software is preferred.* Ability to work
independently on assigned tasks as well as to accept direction on
given assignments.* Possession of organizational skills.* Critical
thinking - Understanding logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.* Must possess strong verbal and written
communication skills, good judgment and ability to manage stressful
situations.Benefits: * Health Care Plan (Medical, Dental & Vision)*
Retirement Plan (401k)* Life Insurance (Basic, Voluntary &
AD&D) * Short Term Disability * Paid Time Off (Vacation &
Public Holidays) - for eligible positions only* Teladoc- FREE
doctor access 24/7* Discounted Veterinary Care* EAP (Employee
Assistance Program)* A large network of over 2,000 veterinary
professionals who all share common interest in promoting a
collaborative working environment and individual career growth *
Opportunity to make an impact in your community while tackling a
challenging, variety of tasks and the ability to help animals among
a great team of people!#SUPPORTSJ
Keywords: Southern Veterinary Partners, Cedar Park , Veterinary Receptionist, Other , Cedar Park, Texas
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