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Desktop Support Technician Internship - Austin, TX

Company: CalTech
Location: Cedar Park
Posted on: May 3, 2021

Job Description:

Solvingcomplex technical problems.Empowering your career growth.

Weresearching for a collaborative Desktop Support Technician Intern to help our Tier 1 Engineers provide best-in-class technical service for our diverse customer base.Weuse technologyto build stronger relationships, solve ever-evolving problems, and put people first.Bycovering the costs of certificates, providing paid study time,and a track to come on full-time upon graduation werealsodeeply invested in your continued growth.

Our unique career pathingallows youto pursue whatyouremost passionate about.From Information Security and Network Operations to Management and Business Intelligence, you can grow in any direction you want at CalTech. All you need is a can do attitude and a strong work ethic. Sound good to you? Join us.

Whatyoulldo as aDesktop Support Technician:

  • Making the customer your top priority at all times, you will provide exceptional service according to technical requests.
  • Provide technical support across a wide variety of operating systems and devices.
  • Escalate customer support to the necessary leadership as needed.
  • Collaborate with other IT team members to provide best-in-class service.

What skillsyoullneed:

  • Considered a Senior pursuing an undergraduate degree.
  • Working toward a bachelors degree in a relevant field is preferred.
  • Ideally, you have at least 1-2 years of information technology experience or course work.
  • Afternoon availability is preferred.
  • You also have excellent communication skills.

Working Conditions

This position involvesmostlyin-office work.

Werean IT solutions provider focused on putting people first.

Since our founding in 1988, we have been building lasting relationships and delivering value through exceptional technology services. Our dedication to doing so starts with only hiring teammates who also value integrity, are dynamic communicators seeking excellence, andarefully committed to their personal success as well as the success of the team.

Whetherwerehelping clients secure their data, strengthen their technical infrastructure, or prepare cutting-edge cyber defense systems, were passionate about giving people peace of mind and empowering our employees personal and professional growth in the process.In fact,weveeven been named one of the Best Companies to Work for in Texasfor eight years in a row by the Texas Association of Business, the Society for Human Resource Management, and Texas Monthly!

We offer comprehensivebenefits for full-time employees.

  • Medical, dental, and vision insurance
  • 401K retirement plan
  • Employee stock purchase program
  • Paid time off
  • Paid volunteer time
  • Paid holidays
  • Short-term disability insurance
  • Long-term disability insurance
  • Trustmark supplemental insurance
  • Gym membership reimbursement

Your health and safety matter.

Due to the COVID-19 pandemic, we have changed the way we work to ensure your health and safety are a top priority. At CalTech, we have implemented remote training programs as well as accommodations that blend in-office and remote work. We give you the flexibility to create a career that meshes with your comfort level and our business needs.

Join our family-centered business.

CalTechs equal employment opportunity policy provides for a fair and equal employment opportunity for all job applicants and employees regardless of race, color, religious creed, national origin, gender, pregnancy, sexual orientation, gender identity, age over 40, familial status, disability, genetic information, or any other class protected by applicable federal,stateand local law.

CalTech reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. If you would like to requestanaccommodation during the hiring process or employment, contact the Human Resourcesdepartment at recruiting@caltech.com or 877-223-6401.

Keywords: CalTech, Cedar Park , Desktop Support Technician Internship - Austin, TX, Other , Cedar Park, Texas

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