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Service Advisor

Company: Toyota of Cedar Park
Location: Cedar Park
Posted on: June 6, 2021

Job Description:

We believe our team deserves to work in a supportive, competitive, family environment. It all starts here: with our people, our team. If they are supported, encouraged, and believed in, our team members will pass along all of that awesomeness to you– our customers, neighbors, and friends. Throughout this pandemic, Toyota of Cedar Park has experienced remarkable growth and surpassed previous records. With safety being our number one priority, we were able to balance the safety of our employees while still adding top talent to our progressive and ever-growing organization. Join our dynamic team and Experience the difference!

WHY WORK AT TOYOTA of CEDAR PARK?

* We offer an outstanding company culture where we understand the importance on work/life balance * Fantastic benefits - Paid vacation time, medical, vision, and dental insurance, 401k plans * We truly believe in promoting from within - we offer career progression and multiple career paths * We love to invest in our employees - we provide ongoing training and professional development * We love Cedar Park and we are always looking for different ways to partner with our community TOYOTA of CEDAR PARK is looking for an experienced and motivated automotive dealership Service Advisor to join our team!

The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

Automotive Service Advisor Responsibilities:

* Greets customers in a timely, friendly manner and obtains vehicle information. * Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. * Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. * Prepares a repair order showing time, cost and labor estimates for service. * Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem. * Explains the work performed and the repair order charges to the customer. * Handles customer complaints and schedules service appointments. * Advises customers about necessary service for routine maintenance. * Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. * Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. * Other tasks as assigned Automotive Service Advisor Qualifications:

* One year of dealership Service Advisor experience, preferred * Proven track record of achieving exceptional Customer Satisfaction * Must have a valid driver's license and be in good standing * Must have a desire for a long term career with a growing organization * High School diploma or equivalent * Personal and professional integrity, able to diffuse escalated situations * Must be willing to submit to a background check and drug screen prior to employment We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Toyota of Cedar Park, Cedar Park , Service Advisor, Other , Cedar Park, Texas

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