Patient Access Specialist (PT; Days)
Company: Community Health Systems
Location: Cedar Park
Posted on: January 27, 2023
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Job Description:
Job Description
We have an opportunity available for a Patient Access Specialist to
join our team! This is a part time position working Monday-Friday,
5:00am - 10:00am. The Patient Access Specialist is primarily
responsible for the accurate and timely completion of the patient
registration process, in accordance with hospital policy and
industry regulations, while providing excellent customer service to
all involved parties.
Located minutes from downtown Austin, Cedar Park Regional Medical
Center is a level IV Designated Trauma Center with more than 600
healthcare professionals working together to provide inpatient,
outpatient, surgical and emergency care for Cedar Park and the
greater Austin region.
Position Overview
We have an opportunity available for a Patient Access Specialist to
join our team! This is a part time position working Monday-Friday,
5:00am - 10:00am. The Patient Access Specialist is primarily
responsible for the accurate and timely completion of the patient
registration process, in accordance with hospital policy and
industry regulations, while providing excellent customer service to
all involved parties.
Responsibilities
Greets all visitors of the hospital in a timely manner and utilizes
problem solving techniques to ensure all questions, concerns, or
requests are handled appropriately
Obtains complete and accurate demographic and financial information
from a variety of sources, physician offices and in-house
departments
Enters patient information into the patient registration computer
system, according to hospital policies and procedures, and
thoroughly documents any incomplete or missing information
Obtains all required signatures and provides the patient with the
necessary documents required of the registration process
Completes the medical necessity verification process in a timely
manner and follows the appropriate course of action
Ensures proper documentation and signatures on all physician order
forms and accurately completes the patient registration for the
correct test or procedure order by the physician
Answers all in-bound calls in a timely manner, using proper
customer service techniques to identify themselves to the
individual on the phone
Verifies insurance coverage and benefits by various methods and
documents the information in the patient account
Completes all necessary paperwork and documents required to ensure
proper insurance authorization in a timely manner
Accurately computes any patient portion liability
Maintains a departmental accuracy rate of greater than or equal to
97% for each corresponding month
Completes any required corrections or changes to a patient
registration identified by the Quality Assurance (QA) process in a
timely and efficient manner
Other duties as assigned
Qualifications
Minimum of a High School Diploma or equivalent required
Minimum of one (1) year ofpatient registrationexperience in a
hospital/healthcare setting strongly desired
Experience with software applications including HMS, MEDHOST,
Passport, and TMHP
Ability to adapt quickly to constantly changing and new
environments
Must be able to process patient payments including copays,
deductible, out-of-pocket, and coinsurance amounts
Ability to reach target goals for point-of-service and accuracy as
set by Management
Flexibility to work different shifts across all points of
registration within Patient Access required
Ability to manage multiple tasks and effectively work under high
stress and fast paced environments is a must
Effective communication skills, both written and verbal, and must
be able to read, write, document, and follow instructions in
English
Ability to communicate in Spanish is highly preferred but not
required
What We Offer
Competitive Pay
Medical, Dental, Vision & Life Insurance
Generous Paid Time-Off (PTO)
Extended Illness Bank (EIB)
Tuition Reimbursement
RN Loan Repayment Program
Matching 401(k)
Clinical Ladder Program
Employee Referral Bonus Program
Opportunities for career advancement
Rewards and recognition programs
Additional perks and discounts
Keywords: Community Health Systems, Cedar Park , Patient Access Specialist (PT; Days), Other , Cedar Park, Texas
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here to apply!
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