Front Desk Concierge - PRN

Company: Spectrum Retirement
Location: Cedar Park
Posted on: March 16, 2023

Job Description:

** Front Desk Concierge - PRN****Job Category****:** Administration **Requisition Number****:** FRONT011047 Showing 1 location **Job Details****Description******This position is eligible for quarterly pay rate increases******Working for us, you can enjoy---**--- Free lunch or dinner during a full-time shift--- On-the-job training and development opportunities--- Perk Spot discount program for various restaurants, local businesses and retailers--- Great benefits for you and your family (full-time employees only)--- No rush periods and no late nights--- **This position is eligible for quarterly pay rate increases.**--- Lucrative team member referral program--- **Salary $12 - $15 / hour****Shift Details: PRN, as needed.****Concierge Job Functions:**--- Greet and direct all visitors in a friendly and helpful manner.--- Answer all incoming calls within three rings and transfer calls or take messages as necessary.--- Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner.--- Monitor the front lobby and entrance area for cleanliness.--- Organize incoming mail and distribute to the appropriate person.--- Maintain a community resource information library and/or directory to be able to route residents and/or their families to available services both in-house and in the general vicinity.--- Treat residents, family members and other team members with dignity and respect while responding to their needs, especially those who are cognitively impaired. --- Share important information with the Executive Director or other supervisor as is appropriate.**Education and Experience Requirements:**--- Minimum requirement of high school diploma or equivalent.**Knowledge, Skills, and Abilities:**--- Experience in an office environment, answering phones or customer service position preferred.--- Must have basic computer knowledge and be familiar with and skilled in standard office software programs.--- Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills.--- Strong verbal and written communication skills.--- Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Spectrum Retirement, its residents, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and Spectrum policy.--- Understand how to approach and communicate with all residents including those who are cognitively impaired.--- Maintain and sustain a safe community and workplace.--- Must be able to read, write, speak, and understand the English language. **Physical Demands:**--- Must be able to sit, stand, bend, lift, push, pull, stoop, walk, and move frequently during working hours.--- Must be able to lift 30 lbs. floor to waist, lift 10 lbs. waist to shoulder, lift and carry 30 lbs., and push/pull 40 lbs.--- Must be able to assist in the evacuation of residents.**Other Requirements:**--- The safety of our Residents and Team Members is our top priority. To help accomplish this, all team members must be fully vaccinated against COVID-19 in accordance with our company policy. --- Must be medically able and willing to wear a NIOSH-approved tight-fitting respirator (N95 mask), if required by and in accordance with federal or state regulations or Spectrum policy.--- All candidates must successfully complete the pre-employment process as required by Spectrum policy and State regulations, including but not limited to, a criminal background check.**The Benefits Program is offered to all Eligible Full-Time Team Members and their families:**--- Medical, Dental & Vision Insurance --- Voluntary Insurance: Accident, Disability, Critical Illness, Hospital Indemnity and Life Insurance --- HSA or FSA Spending Accounts --- 401(k) --- Paid Time Off and Holiday Pay --- Tuition Reimbursement **About Spectrum**Spectrum Retirement Communities, LLC is committed to promoting diverse and inclusive communities that celebrate the differences in our team members and residents. We believe different backgrounds and beliefs contribute to an enhanced culture and provide a greater ability to innovate, relate, and engage. We celebrate and welcome diversity in race, gender, religion, sexual orientation, ethnicity, and physical ability. Spectrum Retirement Communities, LLC is a national senior living owner/operator. We have communities in nine states offering independent living, assisted living, and memory care. For more information or to view other opportunities, visit www.SpectrumRetirement.com/Careers.Spectrum Retirement Communities, LLC and its affiliated companies are Equal Employment Opportunity employers. We also participate in the E-Verify program, a service of DHS and SSA.IND2**Skills****Education****Experience**

Keywords: Spectrum Retirement, Cedar Park , Front Desk Concierge - PRN, Other , Cedar Park, Texas