Front Desk Associate

Company: Emler Swim School
Location: Cedar Park
Posted on: March 19, 2023

Job Description:

Join Emler Swim School as a Front Desk Associate! Spend your workday assisting families with current enrollments and new registrations for swim lessons. This role requires an interpersonally developed individual with strong communication skills and a passion for relationship building. Extra hours available and preference given to customer service staff who are cross-trained as a swim instructor - paid training and no required aquatic experience to teach! What you will earn as a Front Desk Associate:

• Competitive starting hourly rate $13/ hour
• Convenient shifts for a busy schedule - Part time, full time and evening/ weekend shifts available.
• Valuable resume experience and paid professional development
• Employee referral bonuses - Show off your networking skills and help grow our teams! -
• Frequent opportunities to increase hourly pay rate through various certifications and performance evaluations
• Career opportunities - Embrace a culture of continuous learning and take advantage of Emler Swim School's dedication to developing every individual on our team. - Looking to enhance and advance? What Emler Swim School will do for YOU:
  • Provide a consistent schedule - consistent shifts, consistent customer interactions, consistent FUN!
  • Experience working with kids AND customers- Take your customer service skills to the next level by impressing customers with your dedication to safety and wellbeing of their kids.
  • Communication Skills - Learn proper phone etiquette, professional email communication and embrace energizing in-person interactions.
  • Emotional Intelligence - Relate closely with your team and anticipate customer and student needs by enhancing your customer resolution skills and practicing empathy.
  • Technical Skills - Learn registration software and enrollment practices through selling swim lessons and managing enrollment, train and become an expert using Google Workspace and propose improvements (we learn from our employees too!)
  • Leadership Skills - Feel empowered to resolve customer conflict quickly by thinking critically and referencing tools, training and resources. We TRUST our employees to lead each other. - What is expected:
    • Enroll students in lessons, collect payments and manage administrative responsibilities
    • Complete curriculum training to become knowledgeable on the product and provide exceptional experiences for children and families -
    • Use creative thinking skills to identify and resolve challenges with customers
    • Attend paid training and development opportunities
    • Candidates must be at least 17 years of age Powered by JazzHR

Keywords: Emler Swim School, Cedar Park , Front Desk Associate, Other , Cedar Park, Texas