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Access Service Representative II - Weekend Nights - Cedar Park

Company: Baylor Scott And White Health
Location: Cedar Park
Posted on: October 10, 2020

Job Description:

JOB SUMMARY

The Access Service
Representative II--obtains current and
accurate demographics and insurance information in order to register patient,
verification of insurance benefits, negotiates and collects patient financial
responsibilities.------



WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)

Conducts patient
interviews to obtain demographic and financial data for registration, insurance
verification, precertification and billing.--


--

Performs cashiering
responsibilities according to BSWH policies when appropriate and if assigned,
could potentially consume the bulk of the incumbent's responsibilities within
the department.

--

Ability to register
patients in multiple locations.-- Understand the patient flow processes in
each area. Identifies process improvement opportunities that promote team
concepts with co-workers while improving revenue cycle functions and the
patient experience.-- Successful completion of Patient Access Curriculum as
identified by Revenue Cycle leadership.

--

Verifies patient
eligibility for insurance coverage and appropriate benefit levels for
anticipated services. Calculate and Collect all patient liability due according
to BSW Financial Clearance Policies related to existing and/or bad debt
accounts. Determines patient liability and advises patient of deposit
requirements per policy. Negotiates payment arrangements with patient where
necessary per policy.

--

Exhibits a high level
of empathy with the ability to effectively communicate with patients and family
members during traumatic events, while demonstrating exceptional customer
service skills. Maintain a professional demeanor in a highly stressful and
emotional environment, to include crime, behavioral health and/or suffering patients
in addition to life/death situations. Assists patients to nursing units by
providing directions, personal escort, and/or medical mobility assistance (ex;
wheelchairs), when applicable.

--

Location/Facility--- Baylor Scott & White Medical Center -
Cedar Park

Specialty/Department/Practice--- Emergency Department

Shift/Schedule--- Part Time, Weekends, Nights, 6pm - 6am

Benefits - Our competitive
benefits package includes: *

Immediate eligibility
for health and welfare benefits

401(k) savings plan
with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning
Day 1

*Note: Benefits may
vary based upon position type and/or level.
QUALIFICATIONS

- EDUCATION - H.S. Diploma/GED Equivalent

- EXPERIENCE - A minimum of 2 years experience required

Keywords: Baylor Scott And White Health, Cedar Park , Access Service Representative II - Weekend Nights - Cedar Park, Sales , Cedar Park, Texas

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