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Branch Member Service Representative - Full Time - Cedar Park

Company: Randolph-Brooks Federal Credit Union
Location: Cedar Park
Posted on: April 9, 2021

Job Description:

To be considered for employment opportunities at RBFCU, all application fields must be completed.Please enter your name and address in proper case format when completing the job application.Proper: John Examples, 123 Example StreetImproper: JOHN EXAMPLES,john examples, 123 example street, 123 EXAMPLE STREETJob Description and RequirementsRBFCU is seeking candidates for full time employment opportunities with our Branch Operations team starting at $15.00 per hour.Cedar Park Branch is located:1110 N. Bell Blvd.Cedar Park, TX 78613United States of AmericaAs a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions. You'll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life. You'll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. If youhave a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.Prepare various teller reports, and escort members into designated areas when requested.Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.Observe safety and security procedures, and report potentially unsafe conditions.All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).Requirements:High School diploma or GEDSix months of work experience (financial institution, customer service or sales experience preferred)Excellent communication and interpersonal skillsAbility to apply common sense understanding to carry out detailed and somewhat involved written or oral instructionsAbility to handle problems involving a few concrete variables in standardized situationsProficient in utilizing PC, software and other office equipmentTeamwork and dedication to developing strong relationships with coworkersAble to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of timeGood vision (correctable), hearing, and manual dexterityAble to work a flexible Monday through Saturday scheduleAll qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Keywords: Randolph-Brooks Federal Credit Union, Cedar Park , Branch Member Service Representative - Full Time - Cedar Park, Sales , Cedar Park, Texas

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