Autonomous Vehicle Roadside Assistance Agent
Company: TaskUs
Location: Austin
Posted on: May 7, 2024
|
|
Job Description:
About TaskUs: TaskUs is a provider of outsourced digital
services and next-generation customer experience to fast-growing
technology companies, helping its clients represent, protect and
grow their brands. Leveraging a cloud-based infrastructure, TaskUs
serves clients in the fastest-growing sectors, including social
media, e-commerce, gaming, streaming media, food delivery,
ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to
expand its workforce to approximately 45,000 employees globally.
Presently, we have a presence in twenty-three locations across
twelve countries, which include the Philippines, India, and the
United States.
It started with one ridiculously good idea to create a different
breed of Business Processing Outsourcing (BPO)! We at TaskUs
understand that achieving growth for our partners requires a
culture of constant motion, exploring new technologies, being ready
to handle any challenge at a moment's notice, and mastering
consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being
by offering competitive industry salaries and comprehensive
benefits packages. Our commitment to a People First culture is
reflected in the various departments we have established, including
Total Rewards, Wellness, HR, and Diversity. We take pride in our
inclusive environment and positive impact on the community.
Moreover, we actively encourage internal mobility and professional
growth at all stages of an employee's career within TaskUs. Join
our team today and experience firsthand our dedication to
supporting People First.
Key Responsibilities:
Maintain TaskUs's high standard of safety, inside and outside of
the vehicle
Consistently demonstrate situational awareness, an understanding of
the technology in his/her care, and a willingness to constantly
adjust to changes in the environment
Be the deputy for technology by communicating courteously always
with management, engineers, and the public
Operate/Drive in single and or dual driving mode for 6-8 hours a
day alone or with a co-driver, five days a week; able to sit still
for long periods of time
Capable of responding quickly to changing and potentially
high-pressure environments
Work mostly individually but also in small groups of 2-10
people
Monitor multiple software systems with constant focus
Provide concise, clear, and accurate verbal and written feedback
regarding the vehicle's operations
Complete daily reports and document procedures and tests
Interact with the members of the public and educate them on
self-driving technology
Operate self-driving vehicles on both defined and undefined routes,
including a variety of environmental conditions
Operate onboard data recording computers
Comfortable riding as a passenger in a self-driving vehicle, where
the driver may have little control over the vehicle's
operations
Responsible for safely setting up driverless vehicles
Safely operates a non-autonomous vehicle while monitoring the
location of a driverless vehicle(s)
Responsible for the safe recovery of the autonomous vehicle which
includes but is not limited to parking safely behind the driverless
vehicle, setting up protection, disengaging the self-driving car,
and driving the car to a safe location
Apply safety procedures to any situation involving the rescue of a
self-driving car
Exercise excellent customer service while assisting passengers of
the driverless vehicle to disembark, board the rescue vehicle, and
safely drive passengers to their destination
Comply with TaskUs's Autonomous Vehicle Division zero-tolerance
policy regarding the use of alcohol or drugs by self-driving
vehicle operators during a shift, including randomized drug
testing
Other duties as required
Education, Licensing, and Certifications Required:
Must be 21 years old
High School Diploma or GED required. Four-year college degree
(preferred) in a related field like industrial or applied
sciences
Must have and maintain a driving record that meets state AVT
(Autonomous Vehicle Tester) and/or other applicable regulations and
laws (where required)
Meets driver requirements, including driving record and criminal
history under applicable regulations and laws in the state(s) in
which the self-driving vehicle monitor will be working
Experience:
Minimum of 2 years of experience driving on public roads
Proficiency with a laptop computer and GSuite apps (i.e. Gmail,
Hangouts, and Driver, including Sheets and Docs)
Proficiency with using a touchscreen smartphone
Must be able to type at least 40 adjusted wpm.
How We Partner To Protect You: TaskUs will neither solicit money
from you during your application process nor require any form of
payment in order to proceed with your application. Kindly ensure
that you are always in communication with only authorized
recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance
are brought by people from all walks of life. We welcome applicants
of different backgrounds, demographics, and circumstances.
Inclusive and equitable practices are our responsibility as a
business. TaskUs is committed to providing equal access to
opportunities. If you need reasonable accommodations in any part of
the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an
affirmative action employer. We celebrate and support diversity; we
are committed to creating an inclusive environment for all
employees. TaskUs people first culture thrives on it for the
benefit of our employees, our clients, our services, and our
community.
We invite you to explore all TaskUs career opportunities and apply
through the provided URL .
Keywords: TaskUs, Cedar Park , Autonomous Vehicle Roadside Assistance Agent, Sales , Austin, Texas
Click
here to apply!
|